What are the fees?  When do I get paid?

There are NO FEES to list your RV on Good Sam RV Rentals.

OWNERS

  • All RV owners are charged a 5% commission fee of the total daily rate and any applicable delivery charges and add-on fees.
  • Owners may charge additional fees for usage based on miles driven or hours used for items such as generators.
  • Owners have the ability to add additional items to their reservation such as bikes, grills, bedding, etc., referred to as add-ons. 
  • The commission collected by Good Sam RV Rentals helps us make sure that you, your RV, and the renter stay protected during the rental period along with providing you industry-leading customer support.

When do I get paid?

As a new owner to Good Sam RV Rentals, payouts are automatically initiated 24 hours after each rental is complete, until you have conducted a minimum of 2 rentals and $1,000 in revenue. Once you have met these requirements, your payouts will then be processed 24 hours after the start of the rental for any future bookings. Good Sam RV Rentals does not hold payouts. Owners are paid after each rental until they've met the requirements outlined above.

Please note that payouts take an additional day or two to appear in your bank account depending on your bank's processing schedule, weekends, and holidays, so you will typically see your payment within 3-4 days after the rental has ended.

If you have not received your payout within 5 days of the rental ending, please reach out to support at [email protected]. Before that time, we cannot provide any information about your payout due to it being processed by your bank during that time.

*Any owner that previously met this criteria before February 2022, will continue to receive their payout 24 hours after the rental starts.

RENTERS

  • All renters are charged a booking fee based on the daily rate, delivery and any add-ons chosen by the renter. The fee is 10% of the reservation but may be adjusted or discounted with a Good Sam Membership.
  • Renters are not charged for a trip until the owner has approved the request.

When is payment due for my booking?

If you are booking a rental within 30 days of the start of your trip, 100% of your trip total is due at checkout. The security deposit will be captured 2 days prior to your booking's start.

If you are booking a rental outside of 30 days of its start, 50% of the total is due at checkout. The other 50% will be automatically deducted 30 days before your rental begins. The security deposit will be captured 2 days prior to the start of your trip.

*Please note that no money is collected until a trip has been confirmed.

 

What happens if I cancel a booking? How much is refunded?

Cancellations initiated by the owner will result in a full refund to the renter.

RV rental cancellations initiated by the renter are subject to the following cancellation terms:

If the reservation is booked less than seven (7) days prior to the reservation start date and is cancelled by the renter within two (2) hours of booking, a full refund will be granted.

If the reservation is booked more than seven (7) days prior to the reservation start date and is cancelled by the renter within 24 hours of booking, a full refund will be issued.

*Note: The above mention of the word 'booking' refers to the time the request is entered, not when the booking is confirmed or accepted.

If the reservation is canceled more than 30 days prior to the rental:

  • Insurance is refunded
  • Booking total is refunded
  • The booking fee is not refunded

If the reservation is canceled more than 14 days prior to the rental:

  • Insurance is refunded
  • 75% of the booking total is refunded
  • The booking fee is not refunded

If the reservation is canceled more than 7 days prior to the rental:

  • Insurance is refunded
  • 50% of the booking total is refunded
  • The booking fee is not refunded

NO REFUNDS are issued if the trip is cancelled within 7 days of the scheduled rental, unless booked and cancelled within 2 hours.

If you have any further questions about your RVs to rent or need some assistance, please reach out to us at [email protected].