What are the fees?  When do I get paid?

There is NO FEE to list your RV on Good Sam RV Rentals.

OWNERS

  • All RV owners are charged a 5% owners fee of the total daily rate and any applicable delivery charges and add-on fees.
  • Owners may charge additional fees for usage based on miles driven or hours used for items such as generators.
  • Owners have the ability to add additional items to their reservation such as bikes, grills, bedding, etc., referred to as add-ons. 
  • The commission collected by Good Sam RV Rentals helps us make sure that you, your RV, and the renter stay protected during the rental period along with providing you industry-leading customer support.

When do I get paid?

You will automatically receive a deposit into the bank account you provided the day after your booking starts. In some cases, it may take up to 5 business days for your bank to post the transaction.

RENTERS

  • All renters are charged a booking fee based on the daily rate, delivery and any add-ons chosen by the renter. The fee is 5% of the reservation but may be adjusted or discounted. 

When is payment due for my booking?

If you are booking a rental within 30 days of the start of your trip, 100% of your trip total is due at checkout. The security deposit will be captured 2 days prior to your booking's start.

If you are booking a rental outside of 30 days of its start, 50% of the total is due at checkout. The other 50% will be automatically decucted 30 days before your rental begins. The security deposit will be captured 2 days prior to the start of your trip.

 

What happens if I cancel a booking? How much is refunded?

Cancellations initiated by the owner will result in a full refund to the renter.

Cancellations initiated by the renter are subject to the following cancellation terms:

If the reservation is booked less than seven (7) days prior to the reservation start date and is canceled by the renter within two (2) hours of booking, a full refund will be granted.

If the reservation is booked more than seven (7) days prior to the reservation start date and is canceled by the renter within 24 hours of booking, a full refund will be issued.

If the reservation is canceled more than 30 days prior to the rental:

  • Insurance is refunded
  • Booking total is refunded
  • The service fee is not refunded

If the reservation is canceled more than 14 days prior to the rental:

  • Insurance is refunded
  • 75% of the booking total is refunded
  • The service fee is not refunded

If the reservation is canceled more than 7 days prior to the rental:

  • Insurance is refunded
  • 50% of the booking total is refunded
  • The service fee is not refunded

NO REFUNDS are issued if the trip is canceled within 7 days of the scheduled rental.

 

If you have any further questions or need some assistance, please reach out to us at [email protected].

 

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