OWNER

Frequently Asked Questions

How do I list my RV?

The listing process is done entirely online using a computer or mobile device. After registering an account just click the List Your RV link on the top of the page to begin.

You can list one or multiple RVs on your rvrentals.com profile. The step-by-step listing process will include all relevant information renters need to see when they search for a rental. You will have the option to add additional photos and details, as well as control rates.

How much can I earn?

Rental rates are completely up to the owner—it’s your business, and you decide. You can raise or lower rates depending on factors like holidays, weather, seasons, or demand.

As you decide your rate, remember Good Sam charges a 5% commission fee. Some discounts may apply. 

Can anyone rent my RV?

We want to make sure your RV is in good hands when you start booking reservations. Renters must be at least 25 years old and possess a valid driver's license. A driving background check is required and renters must be verified by all Good Sam RV Rentals eligibility requirements prior to reservation. These requirements include a valid credit card on file and having a verified email address and phone number on the site. RV owners have the final authority on who rents their equipment. 

How is my RV insured?

You’re covered up to $1M in the event of fire, theft, damage, or accident. This is included with the commission fee. For more coverage details, check out our insurance FAQs.

Can I decide who rents my RV?

At the end of the day, we want owners to feel comfortable with whoever rents their RV. That's why owners have the final word on all rental agreements, including who rents your RV. We encourage communication between the renter and owner during the reservation process to make sure rental expectations are clear before it's time to hand over the keys. 

How much does it cost to list my RV?

Good news! You don’t pay to list your RV with Good Sam RV Rentals. You will be charged a commission fee when a rental is booked. This commission fee covers all of the services like roadside assistance and insurance during the rental.

What happens if a renter cancels?

Cancellations initiated by the renter are subject to the terms in the policy details, determined by when a renter cancels. For example, if a renter ever cancels within 7 days of a scheduled reservation, no refund is provided.

Can I limit how my RV is used?

We want renters to have a great rental experience but you reserve the right to restrict certain activities. Be up-front and clear with renters about any restrictions associated with your rentals such as attending festivals, tailgating events, or allowing pets.

Can I control when my RV is available?

We understand you may want to enjoy your RV yourself, too. After your RV is listed on our site, you control its availability and use the calendar feature to block dates when it is not available.

You can remove your listing at any time. Previous bookings are not automatically canceled when you remove your listing. 

Who do I contact if I have problems?

Contact [email protected] with any questions or problems, and we’ll be glad to help get these addressed as quickly as possible.

When do I get paid for my rental?

Payouts are normally released one business day after your booking starts; your bank may take five to seven business days to post your payment to your account. 

What kind of RV can I list?

There are no restrictions on the type of RV that an owner can list on the platform. These can include: travel trailers, fifth wheels, pop ups, teardrops, etc. There is not an age restriction on the RVs that can be listed however, some RVs may be subject to review based on the current state of the RV. Note that our maximum allowable insured value is $500,000 and some customized or modified RVs may not be allowed. If you would like to ask about your specific RV, please contact our team at [email protected].

Is there a minimum and maximum amount of rental days?

Yes, our standard minimum is a 2-day rental (though owners may choose to set this minimum higher) with a maximum of 30 days per rental.  If you are interested in a rental for longer than 30 days, please contact us at [email protected].

Can I use a GPS tracker or similar device when I rent out my RV?

This is subject to state laws about proper disclosure of such a tracking device.

What is the process for documenting the start and end of a rental?

Before and after a renter’s trip, you will do a walkthrough with them. Providing renters with a thorough explanation of your RV’s operation is important to help make them comfortable with the process and ensure that you both have a positive experience. 

A mobile app for recording and reporting this walkthrough will be available later this summer. In the meantime, you can use the form provided at https://www.rvrentals.com/site/docs/GoodSam_RVRENTALS_FORM.pdf to document this information. During this walkthrough, note any damage, show them the operation of all RV systems, the fuel levels, and mileage. You and the renter should review this form together. You are both required to sign off on the information. If there is any reportable damage, please send photos to us at 844-914-3080. Please report any issues within 24 hours of the return of your RV by contacting us at [email protected]

How do I edit my RV listing?

To edit your current RV listing, follow the steps here.

How do I edit my availability calendar?

In order to edit your availabilty calendar, you must first be signed into your account and in edit mode.  After you are in edit mode, follow these steps to edit your calendar.

Can a renter take my RV to Canada and Mexico?

A renter can take your RV to Canada, but the trip must originate in the U.S. and the rental vehicle must be registered in the United States.

A rental cannot enter Mexico. 

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